— PRIVACY POLICY —
1. Introduction
OMM ELECTRONICS values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, process, and protect information when you interact with our website, WhatsApp Business account, RCS messaging channel, or purchase our products.
This policy complies with:
- Information Technology Act, 2000
- SPDI Rules
- Meta Business Policy
- Applicable Indian data protection principles
2. Information We Collect
We may collect:
a) Personal Information
- Name
- Mobile number
- Email address
- Billing & delivery address
b) Device Information
- IP address
- Browser type
- Device model
- Operating system
c) Cookies
- Session cookies
- Analytics cookies
- Preference cookies
d) Message Data
- WhatsApp chat history
- RCS message interactions
- Customer service communications
3. Purpose of Data Collection
We collect data to:
- Process orders
- Provide customer support
- Send transaction alerts
- Improve services
- Prevent fraud
- Comply with legal obligations
4. Consent for WhatsApp & RCS Data Processing
By contacting OMM ELECTRONICS via WhatsApp or RCS:
- You provide express opt-in consent.
- You authorize processing of communication metadata.
- You acknowledge third-party processing by Meta and telecom operators.
Users may withdraw consent at any time.
5. Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legal compliance
- Legitimate business interests
- User consent
6. How We Use Collected Data
OMM ELECTRONICS uses data to:
- Confirm orders
- Provide invoices
- Send delivery updates
- Respond to queries
- Send marketing communications (opt-in only)
- Maintain internal records
We do not sell personal data.
7. Data Retention & Deletion
Data is retained:
- As long as necessary for business purposes
- As required by law
- Until user requests deletion (subject to legal retention)
Upon request, we securely delete or anonymize data.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms Inc. (WhatsApp)
- Telecom service providers
- Payment gateways
- Logistics partners
- Government authorities (if legally required)
All third parties are obligated to maintain confidentiality.
9. Security Measures & Encryption
We implement:
- SSL encryption
- Secure payment gateways
- Access controls
- Password-protected systems
WhatsApp messages are end-to-end encrypted by Meta.
10. Cookies & Tracking Technologies
Cookies are used to:
- Improve user experience
- Analyze traffic
- Maintain session continuity
Users can disable cookies in browser settings.
11. Data Transfer & Storage (India-Based)
Data is primarily stored on secure servers located in India or with reputable cloud providers.
Some data may be processed outside India via Meta infrastructure under standard security frameworks.
12. User Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Lodge complaint with authorities
Requests may be sent to contact.omcomm@gmail.com.
13. Policy for Children
Services are not directed to individuals under 18 years of age.
We do not knowingly collect data from minors.
14. Updates to Privacy Policy
OMM ELECTRONICS may update this Privacy Policy periodically.
Revised versions will be posted on our website.
15. Governing Law (India)
This Privacy Policy is governed by Indian law.
Jurisdiction lies with courts in Ahmednagar, Maharashtra.
16. Contact Information
OMM ELECTRONICS
536/8, OM ELECTRONICS
Rahuri Deolali Pravara, Manmad Road
Ahmednagar – 413706
Email: contact.omcomm@gmail.com
Phone: 9130787878
Stay Secure
Your privacy matters to us—let’s keep your data safe and transparent together.