OMM ELECTRONICS

— TERMS & CONDITIONS —

1. Introduction

Welcome to OMM ELECTRONICS, located at 536/8, OM ELECTRONICS, Rahuri Deolali Pravara, Manmad Road, Ahmednagar – 413706, India.

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, digital communication channels, WhatsApp Business messaging, RCS messaging, and any related services (collectively referred to as the “Services”).

By accessing or using any Services provided by OMM ELECTRONICS, you agree to comply with and be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

These Terms are drafted in accordance with applicable Indian laws including the Information Technology Act, 2000, and relevant rules thereunder.

2. Definitions

For the purpose of these Terms:

  • “Company”, “We”, “Us”, “Our” refers to OMM ELECTRONICS.
  • “User”, “Customer”, “You”, “Your” refers to any individual or entity accessing or using our Services.
  • “Platform” refers to our website, WhatsApp Business Account, RCS channel, and related communication systems.
  • “WhatsApp Official API” refers to Meta’s approved business messaging interface.
  • “RCS” refers to Rich Communication Services messaging.
  • “Content” refers to text, images, messages, product details, branding materials, and communications.
  • “Third-Party Providers” refers to Meta Platforms Inc., telecom operators, payment gateways, logistics providers, and service vendors.

3. Acceptance of Terms

By using our Services, including initiating contact via WhatsApp or RCS, placing an order, browsing our website, or making payments, you confirm that:

  • You have read and understood these Terms.
  • You agree to comply with all applicable laws.
  • You consent to receive transactional communications from OMM ELECTRONICS.

Continued use constitutes ongoing acceptance of updated Terms.

4. Description of Services

OMM ELECTRONICS is engaged in the sale and distribution of electronic products, accessories, devices, and related services. Our Services may include:

  • Retail and wholesale sale of electronics
  • Product inquiries and order processing
  • Customer support via WhatsApp and RCS
  • Promotional updates (only with consent)
  • After-sales assistance
  • Billing and invoicing support

We reserve the right to modify or discontinue any Service at our discretion.

5. Eligibility

To use our Services, you must:

  • Be at least 18 years old
  • Have legal capacity to enter binding agreements
  • Provide accurate information

If you are using Services on behalf of an organization, you confirm you have authority to bind such organization.

6. Account Registration

Certain Services may require registration or providing personal details such as:

  • Name
  • Mobile number
  • Email address
  • Delivery address

You agree to:

  • Provide accurate and current information
  • Maintain confidentiality of login credentials
  • Notify us of unauthorized access

OMM ELECTRONICS is not responsible for losses due to user negligence.

7. User Responsibilities

You agree not to:

  • Use Services for unlawful purposes
  • Transmit abusive, misleading, or illegal content
  • Violate Meta or telecom messaging policies
  • Attempt to hack, disrupt, or interfere with systems

Users must comply with Indian cyber laws and telecom regulations.

8. Payment & Billing Terms

Payments may be accepted via:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Approved payment gateways
  • Cash (where applicable)

You agree that:

  • Prices are subject to change without notice
  • Taxes are applicable as per Indian law
  • Orders are confirmed only upon successful payment

OMM ELECTRONICS reserves the right to cancel suspicious transactions.

9. Subscription Renewal & Termination

If any subscription-based services are offered:

  • Subscriptions may auto-renew unless cancelled.
  • Users may terminate by written request.
  • We may suspend services for policy violations or non-payment.

Termination does not affect accrued rights or liabilities.

10. Use of WhatsApp Official API & RCS

OMM ELECTRONICS uses Meta’s WhatsApp Official API and RCS channels in compliance with:

  • Meta Business Messaging Policy
  • WhatsApp Commerce Policy
  • Telecom Regulatory Authority of India (TRAI) regulations

We send:

  • Transactional messages
  • Order confirmations
  • Customer support responses
  • Approved promotional messages (with opt-in)

Users may opt-out by replying “STOP” or contacting us.

11. Message Delivery & Compliance Policy

Message delivery depends on:

  • Telecom network availability
  • User device compatibility
  • Third-party platform performance

We are not liable for:

  • Delayed delivery
  • Message failures
  • Carrier filtering

All messaging complies with anti-spam and opt-in consent requirements.

12. Intellectual Property Rights

All content including:

  • Logo
  • Product descriptions
  • Branding
  • Website design
  • Marketing materials

are the exclusive property of OMM ELECTRONICS unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

13. Confidentiality

Both parties agree to maintain confidentiality of:

  • Transaction details
  • Communication records
  • Business information

We implement reasonable safeguards to protect customer data.

14. Disclaimer of Warranties

Services are provided “as is” and “as available”.

OMM ELECTRONICS does not guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Absolute security

Product warranties, if any, are provided by manufacturers unless otherwise stated.

15. Limitation of Liability

To the maximum extent permitted under Indian law:

OMM ELECTRONICS shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Third-party service failures

Our total liability shall not exceed the amount paid for the specific product or service.

16. Indemnification

You agree to indemnify and hold harmless OMM ELECTRONICS from any claims, damages, losses, or legal costs arising from:

  • Your violation of these Terms
  • Misuse of Services
  • Breach of law

17. Governing Law (India)

These Terms shall be governed by the laws of India.

Jurisdiction shall lie exclusively with courts located in Ahmednagar, Maharashtra.

18. Changes to Terms

OMM ELECTRONICS reserves the right to modify these Terms at any time.

Updated versions will be published on our website with revised effective dates.

Continued use implies acceptance of changes.

19. Contact Information

OMM ELECTRONICS
536/8, OM ELECTRONICS
Rahuri Deolali Pravara, Manmad Road
Ahmednagar – 413706
Email: contact.omcomm@gmail.com
Phone: 9130787878